GorillaWins Privacy Policy

At GorillaWins, we are committed to protecting the privacy and personal data of everyone who visits gorillawins.net. This Privacy Policy explains how we collect, use, store, and protect your information when you register an account, use your Gorilla Wins login, deposit funds, or interact with any part of our platform. By accessing our services, you agree to the practices described in this policy.

Who We Are

GorillaWins is owned and operated by Gorilla Wins LTD of Bargestraat 1, together with its fully owned subsidiary Gorilla Wins LTD, Hollandia 24. Payments across our platform are processed by Gorilla Wins LTD. Our domain is operated by LAVA ENTERTAINMENT DS DV. under permit number DEAJS/SCFVF/P-06/2005, granted by the General Directorate of Games and Sweepstakes. We hold Master License 34389464EU, granted by Curacao, which authorises us to provide our gaming services responsibly and lawfully.

Information We Collect

When you create an account or use our services, we collect various categories of personal data necessary to operate GorillaWins Casino safely and in compliance with applicable law.

  • We collect registration details such as your name, date of birth, email address, and residential address.
  • We record your Gorilla Wins casino login credentials, including username and encrypted password data.
  • We gather financial information related to deposits and withdrawals, including payment method details.
  • We track your gaming activity, including games played, wagers placed, and bonus usage.
  • We store technical data such as your IP address, device type, browser information, and geolocation.
  • We may collect identity verification documents to comply with our KYC and AML obligations.

How We Use Your Information

We use the information we collect for a range of purposes essential to running our platform. Our Gorilla Wins casino no deposit bonus offers, promotions, and loyalty programs such as Gorilla Missions and Gorilla Rank rely on accurate account data to function correctly.

  • We use your data to verify your identity and confirm you meet our minimum age and eligibility requirements.
  • We process your information to manage deposits, withdrawals, and to prevent fraudulent activity.
  • We use your gaming history to personalise offers, including welcome bonuses and ongoing promotions.
  • We may contact you regarding account activity, security notices, or changes to our services.
  • We analyse aggregated data to improve our games, website performance, and customer support.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience while browsing GorillaWins. Cookies help us remember your preferences, maintain your session after you use your gorilla wins login, and understand how visitors interact with our site. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with trusted partners where necessary to operate our services.

  • We share data with payment processors to facilitate deposits and withdrawals via methods such as Visa, Mastercard, Skrill, Neteller, and cryptocurrency options including Bitcoin, Ethereum, and Tether.
  • We share information with regulatory authorities where required under our licensing obligations.
  • We may share data with fraud prevention and identity verification services.
  • We work with game providers such as Betsoft, IGT, Konami, and Vivo Gaming, who may receive limited data necessary to deliver gameplay.

Data Security

We at GorillaWins take data security seriously. We employ industry-standard encryption, secure servers, and access controls to protect your personal and financial information from unauthorised access, alteration, or disclosure. Despite these measures, no method of transmission over the internet is completely secure, and we encourage you to safeguard your own login credentials.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, and anti-money laundering requirements. Once retention is no longer required, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. Many players researching gorilla wins reviews and gorilla wins casino reviews want to understand exactly how their data is handled, and we aim to be transparent about your rights.

  • You have the right to request access to the personal data we hold about you.
  • You may request correction of inaccurate or incomplete information.
  • You can request deletion of your data, subject to our legal retention obligations.
  • You have the right to object to or restrict certain processing activities.
  • You may request a copy of your data in a portable format where applicable.

To exercise any of these rights, please contact our support team, and we will respond in accordance with applicable data protection laws.

Restricted Jurisdictions

Our services are not available to residents of Afghanistan, Cuba, Curacao, Iran, Iraq, Israel, North Korea, Serbia, Sudan, Syria, the United States of America, and Yemen. This restriction applies to both fiat currency and cryptocurrency transactions, and we do not knowingly collect data from individuals located in these regions.

Children's Privacy

Our services are strictly intended for individuals of legal gambling age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.

International Data Transfers

As we operate across multiple markets, including the United Kingdom, Germany, Spain, France, Sweden, Portugal, the Netherlands, and Canada, your data may be transferred and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your information wherever it is processed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We encourage you to review this page periodically. Continued use of your Gorilla Wins login after any changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or need assistance related to your account, please reach out to our support team via live chat, available 24/7, or by email at support@gorillasupport.net. Whether you are exploring a gorilla wins casino review or simply want clarification on our practices, we are here to help.