GorillaWins Casino Terms and Conditions

Welcome to Gorilla Wins. These Terms and Conditions govern your use of our website and services, and by creating an account with us, you agree to be bound by the rules set out below. We ask that you read this document carefully before you register, deposit, or play any of our games. If you do not agree with any part of these terms, we recommend that you do not use our platform.

1. Acceptance of These Terms

By accessing GorillaWins, completing a Gorilla Wins login, or placing any wager on our site, you confirm that you have read, understood, and accepted these Terms and Conditions in full. We reserve the right to amend these terms at any time, and we will notify registered players of material changes through our website or by email. Your continued use of our services after any update constitutes acceptance of the revised terms.

1.1 Our Company and Licensing Information

Our casino is owned and operated by Gorilla Wins LTD of Bargestraat 1, together with its fully owned subsidiary Gorilla Wins LTD, Hollandia 24. All payments made through our platform are processed by Gorilla Wins LTD. The domain gorillawins.net is operated by LAVA ENTERTAINMENT DS DV under permit number DEAJS/SCFVF/P-06/2005, granted by the General Directorate of Games and Sweepstakes. We hold Master License 34389464EU, granted by the government of Curacao, and we operate in full compliance with the conditions of this license.

2. Eligibility and Account Registration

To register an account and complete your GorillaWins login, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We only accept one account per person, household, and IP address. When you register, you agree to provide accurate, current, and complete information, and you agree to update this information promptly if it changes.

• You must provide a valid email address and complete identity verification when requested.
• You may not register on behalf of another person or use false identification.
• We reserve the right to suspend or close accounts that provide misleading information.

2.1 Restricted Territories

We are unable to accept players from Afghanistan, Cuba, Curacao, Iran, Iraq, Israel, North Korea, Serbia, Sudan, Syria, the United States of America, and Yemen. This restriction applies to both fiat currency accounts and cryptocurrency wallets. If we discover that a player is accessing our services from a restricted territory, we reserve the right to close the account and void any pending winnings.

3. Deposits, Withdrawals, and Payment Methods

At Gorilla Wins, we accept a wide range of payment options, including Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, Visa, Mastercard, Neteller, Skrill, Paysafecard, iDEAL, Interac e-Transfer, MB WAY, PIX, Giropay, bank transfer, and many other regional methods. We accept GBP, EUR, and currency equivalents, along with select cryptocurrencies. Our minimum deposit is GBP 20 or the equivalent in your chosen currency.

Our withdrawal limit is set at EUR 5,000 per week, and we do not apply a maximum win limit outside of bonus-related restrictions. Where accumulated deposits do not exceed EUR 200, the maximum win is capped at 10x the value of the last deposit made. We charge no fees on crypto payouts. Pending time may take up to 72 hours depending on the withdrawal method and whether it is your first cashout, while standard cashout processing typically takes between 24 and 48 hours.

4. Bonuses and Promotions

Our GorillaWins welcome package rewards new players across their first three deposits, offering up to 750% in bonuses up to GBP 4,000 plus 175 free spins. Each stage requires a minimum deposit of GBP 20 and may only be claimed once per player, with no expiry date attached.

• 1st deposit – JUNGLE BONUS (code GORILLA1): 400% up to GBP 2,000 plus 100 free spins on Wish Master.
• 2nd deposit – TREASURE HUNT (code GORILLA2): 200% up to GBP 1,000 plus 50 free spins on Wild Wild West.
• 3rd deposit – APE KINGDOM (code GORILLA3): 150% up to GBP 1,000 plus 25 free spins on Planet of the Apes.

Unless a specific promotion states otherwise, all bonuses at GorillaWins Casino carry a default wagering requirement of 30x the bonus amount, while no-deposit bonuses carry a 100x requirement and apply to slots only. The maximum bet permitted while a bonus is active is EUR 10 or the currency equivalent, which also applies to bonus-buy features and gamble functions. Wagering contribution rates are as follows: slots, bingo, scratch cards, and keno contribute 100%; table games, card games, and live casino contribute 10%; video poker contributes less than 2%; and baccarat contributes 0%. Progressive jackpot games cannot be played with bonus funds, and only one bonus may be active on an account at any time. All promotional timings are calculated in CET.

4.1 Additional Promotions

Here at GorillaWins, we regularly run additional promotions, including our APE SPINS DAY (code GWEDNESDAY), which rewards deposits of GBP 25, 50, or 100 with 30, 75, or 150 free spins respectively on Planet of the Apes. Our GORILLA RELOAD (code GMONDAY) offers a 50% bonus up to GBP 1,000 every Monday on deposits of GBP 25 or more. Our GFRIDAY promotion (code GFRIDAY) rewards deposits with matching bonuses and free spins on Gonzo's Quest, up to a maximum of GBP 1,000 and 100 free spins. We do not currently advertise a Gorilla Wins no deposit bonus, but we encourage players to check our promotions page regularly for updated offers.

5. Loyalty Program

Our Gorilla Missions program rewards players with daily missions, each unlocking its own bonus, reward, or prize that is claimed instantly upon completion. Our Gorilla Rank feature runs ongoing slot tournaments where every spin earns leaderboard points, and your final position on the leaderboard determines your prize. Our Shop section, available directly in the main menu, allows you to redeem accumulated rewards for additional benefits.

6. Games and Providers

We offer more than 3,000 games from leading studios including Betsoft, Amatic Industries, Aristocrat, EGT, Igrosoft, IGT, Merkur Gaming, The Gaminators Group, Kajot, Apollo Games, Konami, Nolimit City, Red Rake Gaming, and Hacksaw Gaming. Our live casino section is powered by Vivo Gaming and includes blackjack, roulette, baccarat, and poker. Our platform also features Hold & Win titles, crash games, table games, scratch cards, video poker, and progressive jackpots, all accessible on desktop, mobile browser, or through our dedicated Gorilla Wins app.

7. Responsible Gaming

We are committed to promoting responsible gaming. We offer tools such as deposit limits, self-exclusion, and account cooling-off periods to help you manage your play. If you believe your gambling habits require support, we encourage you to contact our team so we can assist you with the appropriate resources.

8. Customer Support

Our support team is available 24/7 through live chat, and you can also reach us by email at support@gorillasupport.net. Our support is currently offered in English. Before contacting us, many players search for Gorilla Wins casino reviews or a Gorilla Wins review to better understand our platform, and we welcome any questions about our services, bonuses, or account features.

9. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, third-party payment processing delays, or circumstances beyond our reasonable control. You accept that gambling involves financial risk, and you play at your own discretion.

10. Termination

We reserve the right to suspend or terminate your account if we suspect fraud, breach of these terms, or use of multiple accounts. Upon termination, any bonus funds and related winnings may be forfeited in accordance with our bonus policy.

11. Governing Law

These terms are governed by the laws applicable to our Curacao license. Any disputes will be resolved in accordance with the regulatory framework of our licensing authority.

12. Contact Us

If you have any questions regarding these Terms and Conditions, our GorillaWins Casino platform, or your account, please contact our support team via live chat or email at support@gorillasupport.net. We are here to help you enjoy a safe and transparent gaming experience.